I seem to have a habit of posting tales of bad customer service here.
I’m not really “up” on the whole con thing, really. I’ve been to one or two, but my experience has been mostly with trade shows like E3 and OTC. However, the one con I’ve known about for years due to friends attending and talking about it was Dragon*Con. I’d considered going for years, even when slightly annoyed when undergoing overload of D*C. However, there had always been a reason for me not to go, from not wanting to fight with hotel rooms, to not having a friend to go with me, and so on and so forth…
Well, yesterday, I found a VERY good reason not to go. Yesterday, Ryan Sohmer of Blind Ferret Entertainment (responsible for the popular webcomics Least I Could Do and Looking For Group) made a post on the LICD forums talking about their experience with Dragon*Con staff this year as a paying vendor, and why they will not be back next year. Lar deSouza (Ryan’s collaborator on LICD and LFG) asked that people retweet Ryan’s post and get the word out; while I’ve already tweeted about it, I figured I would go ahead and repost the story on here.
Read more “Yet another tale of REALLY bad customer service…”